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Payments 101 - Payment Terms, Definitions and
Acronyms
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Amanda Johnson, Utility Payment Conference
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Day 2
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Welcome to New Orleans
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Rod West, Executive Vice President & Chief
Administrative Officer
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Payment Patent Infringement?
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Thomas Vitt, Attorney & Partner, Dorsey & Whitney
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Case Study: Best Practices and Multi-Payment
Channels - PGE's Payment Programs & Initiatives
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Wes Friesen, Manager, Revenue Collection &
Community Offices, Portland General Electric
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B2B Payment Processing - The Efficient Frontier
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James P. Gilligan, Manager, Corporate Treasury,
Kansas City Power & Light
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Mobile (SMS) Update From NorthWestern Energy by
Nikki Lappin
Mobile Payment Panel
- How it works
- Who's using it
- Is it a viable payment option
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1. Nikki (Monique) Lappin, Remittance Supervisor,
NorthWestern Energy
2. Susie Stickel, Team Lead, Customer Operations,
Pacific Gas &Electric
3. Steve Barha, EVP Mobile & Web, TIO
4. Adam Craig, Director, Product Management, Fiserv
5. Steve Kramer, V.P. Electronic Payments, Western
Union
6. Chris Whitfield, CEO, CCS
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Federal Reserve Payment Study - Overview and
Conclusions
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Howard Forman, Sr. V.P. Electronic Payment
Consultant, Customer Consulting & Advocacy, Wells
Fargo
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Payment Trends - What the Future Might Look Like
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Julius Weyman, Sr. V.P., Retail Payments Office,
Federal Reserve Bank of Atlanta
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PCI Compliancy -What You Don't Know Can Hurt
You! by Eric Bechinski
Utility PCI Compliancy and Credit Card Acceptance
by Kay Limbaugh
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Eric Bechinski, Relationship Manager, Heartland
Payments
Kay Limbaugh, Electronic Bill Payments, Portland
General Electric
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The Durbin Act, PCI and Fraud Protection -
Delivering Improved Financials and Increased
Customer Service
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Mathias Lilja, Vice President & Senior Business
Leader U.S. Market Development, MasterCard
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