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Who should attend?
- New or experienced utility, cooperative and municipality staff and their vendors
- Decision makers; directors, managers, supervisors, analysts, cashiers, representatives
and IT staff in
- Billing
- Customer service
- Credit and collections
- Finance
- Revenue and Remittance
- Treasury
Why should you attend?
- Hear from industry experts
- Exchange ideas about best business practices
- Hear about "lessons learned" from other utilities
- Learn common issues in the industry and how to solve them
- Stay informed about legal changes in the payment industry
- Informal atmosphere where more real one on one learning takes place
- Participate in the utility only sessions
- Participate in the daily open sessions, round tables and panel discussions
- Gain valuable information about new technology
- See hands on vendor demonstrations
- Network with utility and vendor experts